[Update] We tried to contact , no responses yet.
We sent the following appeal email to :
“Dear ,
Our developer account was suspended today, we have no ideas why. Can you please take a look and let us know? We believe we have not violated any android market policy.
A few of our applications are among the most popular apps in the android market, with a few millions downloads. We really hope this is just a misunderstanding and sincerely hope we can work something out.
Thanks in advanced,
Better Android”
So far we had not received any responses from yet. Thank you everyone for your kind supports. Please be patient, we are trying to work something out instead of just distributing our apps through other channels (direct downloads, new developer account, alternative market, etc), not just yet.
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A couple of hours ago, we received a notification email from stating that our developer account was suspended. We have no ideas what we did wrong!
Here is the email we received:
“Hello,
Your Android Market developer account has been suspended due to violations of our developer agreement and policies. You may view these terms here:
us/developer-distribution-agreement.html
market/terms/developer-content-policy.html
As a result, your developer account has been closed and your apps have been unpublished from Android Market. Please note that developer suspensions may span multiple Android Market account registrations. Please do not register a new developer account. We will contact you should your account become reinstated.
Regards,
The Android Market Team”
As you can see, there really isn’t any info about why the account was suspended. We will try our best to contact to find out what’s going on. We did some research on the Internet, and we found many horror stories (such as this, this and this) about ’s lack of responses to developers after their accounts were suspended. We hope we will get some responses from , but our expectation is very low.
We are a small group of developers who have been developing apps for android since the very first release of android. As our name suggested, our mission is to improve the android platform by developing useful apps for it. We hope we can work something out with or at least find out why our account was suspended. In the mean time, please be patient with us and we will sure support our users no matter what.
If you want to help us out, please use the following form to ask market to look into this case and your apps. Thank you for your supports.
support/androidmarket/bin/request.py?contact_type=market_website
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